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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Made Vazquez

March 24, 2025

5  out of  5
rating by Made Vazquez
"Sobresaliente servicios al cliente de parte de Denisse Romero . Felicidades"
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Ash Silva

March 13, 2025

5  out of  5
rating by Ash Silva
"I had the pleasure of talking with Elisabet and she was amazing! She helped me to understand my policy and everything. I had a lot of questions and she answered them quickly and thoroughly. Thank you so much Elisabet for all your help!"
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Yanet Dmitri

March 7, 2025

5  out of  5
rating by Yanet Dmitri
"I was helped by Denisse Romero,first time getting car insurance she made the process smooth and easy! Thank you Denisse!"
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Wil Torres

March 5, 2025

5  out of  5
rating by Wil Torres
"amazing customer service!! so helpful when i really was in a time crunch"
We responded:
"Thank you for your kind words! We’re so glad we could assist you, when you needed it most. If you ever need anything in the future, we’re always here. Welcome to our State Farm family! 🚗 ☺️"
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Matthew Dean

March 4, 2025

1  out of  5
rating by Matthew Dean
"Denisse Romero was fantastic on getting me set up for my life insurance policy, they got it bundled with my auto insurance and I was able to save by having the multiline discount. She was very knowledgeable and helpful. That was my original review, then they called me back two weeks later saying I’m declined for life insurance, they won’t tell me why. It’s not for $1 million life insurance policy, nothing outrageous, I’m a perfectly healthy 35-year-old male with no underlying health issues, but it was denied and they cannot tell me why so I told them I’m switching the five star to a one star, if they can’t insure me I could only imagine who else they cannot insure. Denisse did nothing wrong, this is not her doing. This is a review for State Farm."
We responded:
"Mr. Dean, I understand your frustration and appreciate your feedback. Unfortunately, due to HIPPA’s privacy rule, which we disclosed to you, our life department is unable to inform us of the underwriting decision. However, you will receive a formal letter explaining the reasoning for the decision. If you believe there is incorrect information and would like to disclose it to us, please contact us. Our goal is to ensure you have the best possible experience and we appreciate the opportunity to assist you."
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jullenne cunningham

March 3, 2025

5  out of  5
rating by jullenne cunningham
"This was the easiest process, I had Denisse as my agent. Very professional, knowledgeable. She had an answer for all my questions, looking forwards to driving my new car with quality insurance. Thank State farm. -Jullenne"
We responded:
"Thank you, Jullenne! We’re glad Denisse made the process easy for you. Enjoy your new car, and we’re here if you ever need anything! ☺️🚗"
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Carlos Gamez de Francisco

February 11, 2025

5  out of  5
rating by Carlos Gamez de Francisco
"I had an excellent experience with this State Farm office, and I wanted to give a special thanks to Elisabet Garcell Soto for her outstanding service! Elisabet went above and beyond to help me with everything I needed. I truly appreciate her dedication and professionalism."
We responded:
"Thank you for your kind words! We’re thrilled to hear about your great experience, and we appreciate your shoutout to Elisabet. She truly goes above and beyond! 😊🤍"
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Sharon Garcia

February 6, 2025

5  out of  5
rating by Sharon Garcia
"I have stuck with this office despite moving to a different area of Florida, due to their customer service. I really appreciate the staff and their diligence in helping me with any problem or concern I have. From life insurance policies to a utility trailer policy, they always assist with a great deal of professionalism. Elizabet is one I truly appreciate speaking with in this office, as her smile shines through even via a telephone call."
We responded:
"Thank you for your loyalty and kind words Mrs. Garcia! We appreciate your trust in us, Elisabet and the team are always happy to assist you. We’re here whenever you need us! 😊🤍"
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Angela Lopez

January 25, 2025

5  out of  5
rating by Angela Lopez
"Very happy with the service I received. Elisabet walked me through the policy and payment quickly she was very knowledgeable and kind. Highly recommended!"
We responded:
"Thank you for your kind words! We’re glad Elisabet provided you with excellent service. We appreciate your recommendation and are always here to help! 🤍🤍🤍"
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Rafael Romero

January 23, 2025

5  out of  5
rating by Rafael Romero
"Was very satisfied with how Denisse was able to assist me!"
We responded:
"Thank you for your feedback! We’re glad Denisse was able to assist you. Let us know if you ever need anything else! ⭐️⭐️⭐️⭐️⭐️"
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Susy Romero

January 23, 2025

5  out of  5
rating by Susy Romero
"I worked with Denisse on life insurance policy for me and my husband. Denisse made the process as smooth and easy as possible for us!"
We responded:
"Thank you for sharing your experience! We’re happy to hear Denisse made the life insurance process simple and seamless for you. We appreciate you!!! 🤍😊"
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Brittney Piper

January 22, 2025

5  out of  5
rating by Brittney Piper
"Denisse was very helpful walking me through my policy and helping update what I needed. She explained everything throughly and was very friendly😊"
We responded:
"Thank you so much for the wonderful feedback! We’re glad Denisse could help you with your policy and make the process easy. We appreciate you! 🤍😊"
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Sadrac Moreno

January 20, 2025

5  out of  5
rating by Sadrac Moreno
"Elisabet, Denisse and Mayra were great! Great service and price, give them a call! They got your back😁😁"
We responded:
"Thanks for your kind words! We’re thrilled you were able to experience our great customer service. Give us a call anytime—we’re here for you! 😊🚘"
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Ashley Santana

January 7, 2025

5  out of  5
rating by Ashley Santana
"Great office. Great rates. 👍🏻"
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Gaby Clavijo

December 26, 2024

5  out of  5
rating by Gaby Clavijo
"Elisabet Garcell was great. She helped me find the best insurance option for my car and explained everything to me about it. Agent Elisabet made the process quick and convenient. I highly recommend it, Thank you so much !!"
We responded:
"Thank you for sharing your wonderful experience with Elisabet! We’re so glad she was able to help you find the best insurance option for your car and make the process quick and convenient. Your recommendation means a lot to us, and we’re here whenever you need assistance in the future. Thank you for choosing us! ❤️🚗"
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Celeste Carrera

December 24, 2024

5  out of  5
rating by Celeste Carrera
"I had the pleasure of working with Ms.Denisse this morning; she helped me build an insurance plan for my family. Ms. Denisse was pleasant to speak with; she was patient, and her knowledge was evident in her ability to answer my questions without hesitation. I am glad to be a new member of the State Farm, and a special thank you to my agent, Denisse."
We responded:
"Thank you so much for your kind words and thoughtful review! We’re thrilled to hear about your positive experience with Denisse. She takes great pride in helping our clients build personalized insurance plans and ensuring all questions are answered with care and clarity. Welcome to the State Farm family! We’re delighted to have you with us and look forward to assisting you and your family with your insurance needs. Please don’t hesitate to reach out if you need anything else! 😊🚗"
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Alex M

December 6, 2024

1  out of  5
rating by Alex M
"So this office decided to keep my hard earned money cause I cancel my insurance two weeks before due date and got another insurance..so they kept my two weeks credit.i waited and waited for the check and it never arrived.. so then I call the office 6 months after and they said its been to long..But when you owe them it stays in your credit for life until you pay it.. Greed will get you no where ..to bad I can't put zero stars"
We responded:
"Alex, thank you for sharing your concerns. I’m sorry to hear about your experience. Unfortunately, I wasn’t able to locate your account with our office. I kindly ask that you contact our office directly at (239) 674-0462, so we can look into this matter further and assist you. We value your feedback and appreciate the opportunity to address this issue."
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Alberto Henriquez

November 14, 2024

5  out of  5
rating by Alberto Henriquez
"I am very happy with the experience and results of contacting this office. Elisabet was very helpful and answered all my questions. Thank you!"
We responded:
"Thank you for your kind 5⭐️ review! We’re so glad Elisabet was able to help and make your experience a great one! 🙂 "
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Catherine Ross

August 15, 2024

5  out of  5
rating by Catherine Ross
"Denisse was a lifesaver this week when she helped me get an affordable homeowner’s and auto policy done before a seemingly impossible deadline. I am an elementary school teacher, trying to start the first week of school and with my schedule it’s very hard to get things done. She bent over backwards to accommodate me and I cannot thank her enough!"
We responded:
"I don’t think I can reply with justice to this beyond generous 5⭐️ review Mrs. Ross. Thank you for trusting my team, my agency, and my company! We are going to continue to work hard to keep serving you the way you deserve. Thank you and have a wonderful school year! 🚘📚 Welcome to our State Farm family! ❤️❤️❤️"
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Alba Garcia

August 13, 2024

5  out of  5
rating by Alba Garcia
"Excelente servicio al cliente 👌muy amables y profesional gracias elizabeth."
We responded:
"Gracias señora Garcia! Le agradecemos la confianza y apoyo. Gracias por permitirnos ser su agente!!! 🚘❤️"
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B Rain

August 13, 2024

5  out of  5
rating by B Rain
"State Farm has been my insurance company since I was a young adult, my only car insurance company actually! They're always there to help, explain & make any process as easy as possible for the customer! They're definitely the place to go, no question!! Thank you State Farm for all that you do & a big thank you to Elisabet, you're amazing!"
We responded:
"Thank you so much for celebrating Elisabet, she is fantastic and we are so happy to have her on our team. We’re also super grateful for you, Thank you for being apart of our State Farm family!🙏🏽😊🚘"
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David Pérez

July 30, 2024

5  out of  5
rating by David Pérez
"Excellent service great people great prices i recommend them"
We responded:
"Thank you so much for choosing us as your insurance agent! Have a wonderful week and welcome to the State Farm family!!! 🚘😊"
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Caloretti Family

July 26, 2024

5  out of  5
rating by Caloretti Family
"The staff here is great, not pushy and very sweet. Simply an amazing experience. The best part is they lowered our rate, definitely recommend you to get a quote!"
We responded:
"Thank you for the 5⭐️ review, we truly appreciate it. A true pleasure serving you and your family! Welcome to our State Farm family!!! ❤️😊"
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Amy López

July 9, 2024

5  out of  5
rating by Amy López
"Agradecida con State Farm ,excelente servicio ."
We responded:
"Thank you for the 5⭐️’s and smiles you gave us. We love being your agent. Gracias por escogernos! ❤️🚘"
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Ericka Castro

June 3, 2024

5  out of  5
rating by Ericka Castro
"Excelente servicio, Me atendió Denisse, fue muy profesional me explicó muy bien la póliza y me respondió a todas mis preguntas se las recomiendo muy buen trabajo 👌👌"
We responded:
"Denisse is very detailed and an amazing insurance representative! Thank you for your words and wonderful support! ❤️❤️❤️ We appreciate you! 🚘😊 "